Welcome to the Support Center

Rhapsody in Prose Print Service and Promotional Products 
offers excellent service, and this site exists to create reliable communication between the owner, prospects and clients.

ALL SPAM will be deleted immediately - and the email address will be blocked.  I will not return sales contacts or purchase from those who misuse this system.

Support Desk Rules
  1. The Golden Rule applies - in simpler terms "BE NICE"
  2. Ask complete questions including:
  • Product Name -- Which product are you asking about? 
  • Full Question -- Do not assume anyone knows what you mean

Be Patient - your question will be answered - within 2
business days

All responses are attached to your support ticket.  No answers will be given in email.

HINT:  If you are not receiving timely responses, read your comments and ask yourself if YOU would answer!

For ALL other products:

Before you log a support ticket,  visit JVZoo or Warrior+ and go to "My Purchases" click on the link for the product you purchased.  

Create ONLY one account in order to set the appropriate access level.

If you need to log a ticket, provide complete purchase details (including product name - and your JVZoo purchase details) and ask a complete question with your request.

Be patient in waiting for your response.  I work my own support desk, and yes, I do take my weekends off.

In order to streamline support requests and better serve you, we utilize a support ticket system. 

Every support request is assigned a unique ticket number which you can use to track the progress and responses online.

A valid email address is required to submit a ticket. Return to this support system to check the status of your ticket.  Email is not reliable!

Open a New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.

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