Win Customer Loyalty Through Support
Providing support over the Internet is more challenging than moving a piano up a flight of stairs alone! Initial contact with each customer creates a sense of dread as you open a support ticket, or email. You know that no one has written to you to explain that you are the most wonderful person in…
Let’s Talk About Boring!
Reading blog posts leaves me wondering how some people have enough concentration to write so much about a single topic. I would squeeze multiple entries out of each masterpiece. On the other hand, I am perplexed when I struggle to find meaning in some posts that do not seem to relate to the blog topic…
Research Your Topic
Product development is challenging when you consider the vast quantities of information available to you from countless sources. Without a solid research approach, your project will digress into meandering snippets of nonsense. Your best approach is to follow proven steps to find your pathway to success. Identify the subject – Initial efforts to determine the…
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